Mark Brewer

Vice President, Service Industries

Vice President for the Service Industry, Mark has been helping organizations drive business transformation for over 20 years. From bringing Service Lifecycle Management solutions to market with Servigistics to introducing Connected FSM to the marketplace with PTC. Mark has worked with some of the world’s largest service organizations including Coca Cola, Dell, GE Healthcare and ThyssenKrupp. In March 2017, Mark was named as one of the most influential people in field service by Field Service News.

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Article By Mark Brewer

IFS Field Service Management
AI Artificial Intelligence + 6Field Service Field Service Management FSM Gartner Innovation Service
Increase the Productivity of your Service Team Despite the Global Skills Shortage
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5G Customer Experience + 3Service Telecommunications Telecoms
TELECOMMUNICATIONS AND 5G: FOUR SECTOR PREDICTIONS FOR 2022
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Field Service Management FSM + 4IDC Manufacturing PSO Service
Optimized service through transformative orchestration
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IFS customers
Featured Customers + 2Service Thank You
Thanks to IFS’s service management customers for helping us stay safe at home
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Featured Customer Engagement + 11Customer Experience devices Field Service Management FSM 6 IFS CE IoT Managed Cloud procurement PSO SaaS User Experience
IFS FSM 6: Delivering a superior experience….to everyone!
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Harmoniser l’expérience de service pour répondre aux nouvelles attentes des clients.
Featured
3 étapes pour une expérience client connectée et des services inégalés
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Harmoniser l’expérience de service pour répondre aux nouvelles attentes des clients.
Featured Experts + 4Industry Experts Service Service Management Servitization
3 steps to creating a connected customer experience for service success
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2018 service industry trends
Featured AI + 8AR Artificial Intelligence Augmented reality Digital Twins Field Service Predictive Maintenance Service Service Management
AI, digital twins and IoT to drive the service sector toward a data-driven 2018
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Leveraging digital transformation to improve customer service
Featured Customer Service + 4Digital Transformation Field Service Industry Experts Service
When digital transformation and customer expectation collide: the field service predicament
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