Michael Ouissi

Chief Customer Officer

Michael Ouissi is IFS’s Chief Customer Officer (CCO), a global role that brings together all of the company’s customer-facing functions in order to deliver to each customer a globally harmonized, superior customer experience and maximum business value from their investment in IFS. As part of this customer value approach, Michael is responsible for IFS’s commercial strategy and revenue-generating activities.

See all articles

Article By Michael Ouissi

customer experience
51 Percent of Companies have Re-engineered Processes for Better Customer Experiences
Read More
58 Percent of Consumers Share Poor Experiences with their Network
Read More
18 Percent of Businesses ‘Too Busy’ to Report Issues in their Value Chain
Read More
90 percent of Companies in the Process of re-engineering their Business 
Read More
Service Utilities
How will utilities survive? By truly embracing service
Read More
IFS Cloud Portability
Learn how IFS Cloud will protect customer choice
Read More