Tom Paquin

Director of Global Competitive Intelligence

Tom is the Director of Global Competitive Intelligence. Before joining IFS, Tom was Principal Analyst, Service Management at Aberdeen, where he worked closely with industry practitioners and software providers to help organizations navigate the technology trends transforming field service.

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Article By Tom Paquin

2022 Gartner Magic Quadrant for Field Service Management Gartner FSM Magic Quadrant + 5Gartner Magic Quadrant Gartner Magic Quadrant for Field Service Management Gartner Magic Quadrant for FSM IFS Field Service Management IFS service management
IFS NAMED A LEADER FOR SEVENTH CONSECUTIVE TIME IN 2022 GARTNER®️ MAGIC QUADRANT™️ FOR FIELD SERVICE MANAGEMENT
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2021 Gartner Magic Quadrant for Field Service Field Service Management + 2FSM Service
IFS Named a Leader for Sixth Consecutive Time in 2021 Gartner® Magic Quadrant™ for Field Service Management
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Service Tasks
Service Service Tasks
How Long Does it take to Schedule 40,000 Service Tasks?
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Carbon Footprint
Managing Carbon Footprint Planning Optimization + 3Scheduling Optimization Service Sustainability
Planning and Scheduling Optimization and Managing Your Carbon Footprint
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Retail Field Service
Field Service retail + 1Service
Is there a Place for Field Service in Retail?
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Telco
Service Service Mobility + 1Telco Service
What Does Better-Than-Desktop Service Mobility Look Like for Telco Companies?
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Service Management
Manufacturing Mobile Operations + 1Service
Manufacturers: Does Your Mobile Strategy Leave Your Field Technicians Behind?
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Service Management
Service service management
Making Service your Competitive Edge
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Outcomes-Based Service
Industrial Manufacturers Outcomes-Based Service
Industrial Manufacturers: It’s Time For Outcomes-Based Service
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