Tom Paquin

Director of Global Competitive Intelligence

Tom is the Director of Global Competitive Intelligence. Before joining IFS, Tom was Principal Analyst, Service Management at Aberdeen, where he worked closely with industry practitioners and software providers to help organizations navigate the technology trends transforming field service.

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Article By Tom Paquin

Service Strategy
Manufacturing Medical Device Manufacturing + 1Service Strategy
What is the Service Strategy for Medical Device Manufacturers?
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High Tech Service Servitization
How to Get Started with Servitization in High Tech Manufacturing
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Gartner MQ for Field Service Management
2020 Gartner Field Service Management Magic Quadrant Gartner + 2Service Zero-Touch Service
Gartner’s 2020 Magic Quadrant for Field Service Management Reminds Us Why Service is So Important
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Featured 2020 Gartner Field Service Management Magic Quadrant + 2Gartner Service
IFS Named a Leader for Fifth Consecutive Time in Gartner’s Magic Quadrant for Field Service Management
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IFS and TomTom
Planning and Scheduling Optimization Service + 1TomTom
IFS Partners with TomTom to Set the Standard for Best-in-Class Optimization
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Featured IDC + 1Manufacturing
IDC Names IFS a Leader in Field Service Management Applications for Manufacturers
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Planning Scheduling and Optimization PSO + 1Service
Preparing your Business to Capitalize on Best-in-Class Optimization
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Service in Telecommunications
Service Telecommunications
The Road to Service Excellence in Telecommunications
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service
Featured Business Value Engineering + 2IDC Service
Can you Accurately Measure the Business Impact of Service Technology?
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